Jili Casino's Privacy Policy

When you register with Jili Casino or use our services, we collect certain personal information. This is done to keep your account secure, process financial transactions safely, and improve your gaming experience. In line with our privacy policy, only the information that is strictly necessary is collected.

We typically collect the following types of information:

• Identity information: Full name, date of birth, National ID or passport number (for KYC verification).
• Contact Information: Email address, mobile number, current address.
• Financial Information: Payment method details, bank account or mobile banking information, and transaction history.
• Technical information: IP address, browser type, device information, cookie data, login time and date.
• Gaming data: Betting history, game preferences, win/loss records, and bonus usage details.

Jili Casino uses the information it collects only for specific, defined purposes. Our privacy policy clearly outlines exactly how your personal data is used. The table below provides a full breakdown:

Before using your information, we always ensure the purpose is legitimate and not contrary to your interests. We obtain your consent for marketing communications, and you can opt out at any time.

Jili Casino never sells your personal information to third parties for commercial purposes. However, limited data may be shared with select partners as needed to operate our services:

• Payment processors: To process deposits and withdrawals, necessary information is shared with approved payment gateways including Mobile Banking, Nagad, and Rocket.
• KYC Verification Services: Information may be shared with authorized verification providers to confirm your identity.
• Game software providers: Gaming-related data may be shared with licensed software companies involved in operating the games.
• Regulatory authority: We may be required to share information with government or licensing authorities when legally obligated to do so.
• Fraud prevention agencies: We partner with industry-leading security firms to detect and respond to suspicious activity.

Jili Casino's website and app use cookies to function properly. Cookies are small text files stored on your device that help enhance your browsing experience. Our privacy policy is fully transparent about how cookies are used.

• Essential Cookies: These cookies are used to maintain your login session and ensure site security. Without them, the site cannot function properly.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalization options.
• Analytics cookies: Collects anonymous statistics to help us understand site performance and improve the user experience.
• Marketing cookies: Used, with your consent, to display relevant offers and promotions.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

Jili Casino uses industry-leading security technology to protect your information. Our systems are monitored 24 hours a day, 7 days a week, and any unusual activity is detected immediately.

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption, ensuring bank-level security.
• Data encryption: Sensitive data stored in our databases is protected using AES-256 encryption.
• Two-factor authentication: Two-factor authentication (2FA) is available to add an extra layer of security to your account.
• Firewall & intrusion detection: Advanced firewalls and automated intrusion detection systems are active around the clock.
• Regular security audits: Regular penetration testing and security audits are conducted by independent third-party experts.

Under Jili Casino's privacy policy, you have complete control over your own data. In compliance with GDPR and international data protection laws, we guarantee you the following rights:

• Right to access: To find out what information we hold about you, contact our support team. Full details will be provided within 30 days.
• Right to rectification: If any of your information is incorrect or out of date, you have the right to have it corrected.
• Right to erasure: Where no legal obligation exists, your data will be deleted upon your request.
• Right to restrict processing: In certain circumstances, you may request that the processing of your data be restricted.
• Data portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may object at any time to the use of your data for marketing communications or profiling.

Jili Casino does not retain your information longer than necessary. Once the retention period defined in our privacy policy has elapsed, your data is securely deleted or anonymized.

• Active Account: All data is retained for the full duration that your account remains active.
• Closed accounts: Financial and transaction records are generally retained for up to 5 years following account closure.
• KYC Documents: Retained for up to 7 years where required by law.
• Marketing data: Deleted immediately once you opt out.
• Log File: Security logs are retained for a maximum of 1 year.

Jili Casino strictly does not provide services to anyone under the age of 18. In line with our privacy policy and responsible gaming guidelines, age verification is conducted at the point of registration.

If we become aware that a minor is using our services, their account will be immediately closed and all collected data will be deleted. Parents or guardians who have concerns are welcome to contact our support team.

Jili Casino may update this privacy policy from time to time. We will notify you of any significant changes via email or in-app notification before they take effect. Updated policies come into force 30 days after publication.

We recommend visiting this page regularly to stay up to date with our latest Privacy Policy. Continued use of the site after any changes will be considered acceptance of the updated policy.

For any questions or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team. We aim to respond within 48 hours.