Jili Casino Terms and Conditions

Jili Casino is an international online gaming platform serving players in Bangladesh and other countries. These Terms and Conditions apply to our website, mobile app, and all related services.

By using Jili Casino's services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you disagree with any part of these terms, please refrain from using our platform.

• Jili Casino reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Where terms are available in both Bengali and English, the English version will prevail in the event of any dispute.
• This agreement is personal — you may not transfer your rights to any third party.

To register an account at Jili Casino, you must provide accurate and complete information. Each person is allowed only one account. Creating multiple accounts under the same name, address, or payment method is strictly prohibited.

You will need to provide the following information at the time of registration:

• Full legal name (as per national ID)
• Active mobile number and email address
• Date of birth (must be 18 years of age or older)
• Current Address

Keeping your account password secure is entirely your responsibility. You are accountable for all activity — authorized or otherwise — that occurs on your account.

Jili Casino supports multiple payment methods including Mobile Banking, Nagad, Rocket, and USDT. All transactions are processed in BDT (Bangladeshi Taka) or the designated currency. Deposits are generally instant, and withdrawals are processed within 15–60 minutes.

• Minimum Deposit: BDT 500 (may vary depending on payment method)
• Minimum Withdrawal: BDT 500
• Withdrawal Processing Time: 15 minutes up to a maximum of 24 hours
• Third Parties Prohibited: Using another person's payment method is not permitted.

Before submitting a withdrawal request, ensure your account is fully verified and active. If you have an active bonus, withdrawals may be restricted until the wagering requirement is met.

Jili Casino regularly offers a range of bonuses and promotions — including welcome bonuses, deposit match bonuses, free spins, cashback, and referral bonuses. Each bonus comes with specific terms that must be met.

• Wagering Requirement: Most bonuses require wagering the bonus amount x20 to x35 before a withdrawal can be made.
• Validity: Bonuses not used within 7–30 days of being credited will expire and be forfeited.
• One Bonus at a Time: Multiple bonuses cannot be active simultaneously.
• Game Restrictions: Some bonuses apply only to specific games, not all games.

We reserve the right to void bonuses and any associated winnings if bonus abuse is suspected. Using multiple accounts to claim the same bonus is strictly prohibited and may result in permanent account closure.

Maintaining a fair gaming environment is our top priority at Jili Casino. All games are powered by RNG (Random Number Generator) technology and certified by independent third parties. The rules for each game are available within the game itself.

The following rules must be observed while playing:

• Treat other players with respect. Abusive language or harassment in live games is strictly prohibited.
• Using any software or bot to place bets or play games automatically is strictly prohibited.
• Exploiting game glitches or technical errors is strictly prohibited and will result in all winnings being voided.
• Misconduct toward a dealer in Live Casino may result in temporary or permanent account suspension.
• If a bet is voided due to a technical error, the stake will be refunded.

Jili Casino is committed to maintaining a safe and fair gaming environment. Any of the following actions will result in immediate account suspension and possible forfeiture of balance:

• Creating multiple accounts to claim bonus benefits.
• Making deposits or withdrawals using another person's payment method.
• Using the platform for money laundering or any attempt to legitimize illicit funds.
• Attempting to hack, phish, or manipulate the platform through any other technical means.
• Attempting to complete verification using a false identity or fraudulent documents.
• Collaborative betting or ring play — coordinating with others to bet against each other in order to meet bonus requirements.

Jili Casino reserves the right to temporarily or permanently suspend any account for the following reasons:

• If evidence of a terms violation is found.
• Extended inactivity for over 12 months.
• Due to regulatory authority directives or legal obligations.
• At your own request (self-exclusion).

We typically notify users by email or SMS before closing an account. However, in cases of serious violations, an account may be closed without prior notice. Any legitimate balance (excluding bonuses) may still be withdrawn after closure, subject to verification.

If you have a complaint, please reach out first via our 24/7 live chat or email support. Most issues are resolved within 24–48 hours.

Dispute Resolution Steps:

• Step 1: Submit a complaint via live chat or email, and provide relevant screenshots and information.
• Step 2: Our team reviews all complaints and will provide an initial response within 48 hours.
• Step 3: Complex matters will be escalated to senior management and resolved within 7 business days.
• Step 4: If you are not satisfied with the resolution, you may appeal to the licensing authority.

In the event of a dispute over a game outcome, server logs and game records are final. Input from the RNG certification body may also be taken into consideration.

The Jili Casino platform is provided on an "as is" basis. While we make every effort to ensure maximum uptime, we cannot guarantee uninterrupted or error-free service.

• Jili Casino is not responsible for game interruptions caused by internet connectivity issues or device problems.
• We are not responsible for delays caused by third-party payment processors.
• We are not liable for service disruptions caused by circumstances beyond our control, including natural disasters, cyberattacks, or government directives.
• We are not liable for any loss resulting from you sharing your account credentials with a third party.

Jili Casino reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, we will endeavor to provide at least 7 days' notice via email or an in-platform announcement.

• Continued use of the platform following any changes constitutes acceptance of the new terms.
• Check the "Last Updated" date at the top of the page to verify the current version.
• No claims based on a previous version of the terms will be accepted.
• If any part of these Terms and Conditions is found to be invalid, the remaining provisions will continue in full force and effect.

If you have any questions about these Terms and Conditions, please contact our support team or visit FAQ Page View.